Shipping Policy

Last updated November 16th, 2025. 

 

This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://kosmoh.com/pages/terms-and-conditions.

 

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

 

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

 

DOMESTIC SHIPPING CHARGES:

 

We offer free standard shipping only on orders within India with minimum order value of INR 500 and above. 

 

INTERNATIONAL SHIPPING CHARGES:

We ship to 220+ destinations across the world. You can check the shipping eligibility in your city/country at the time of the order checkout.

Shipping fees apply for orders outside India, calculated per kilogram. The total shipping cost will be determined based on the weight of your order and will be displayed at checkout.

 

Tax and Duties:

International shipments may incur import duties, customs charges, and taxes that vary by country. These additional costs are the responsibility of the customer and must be paid upon delivery. To avoid any issues, please check your country’s tax policies before placing an international order, as we do not offer returns or cancellations for international shipments.

If customs charges are not paid or if the order is not accepted, we are not liable for product exchanges, returns, or refunds.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

 

Timelines For Delivery?

All our products & outfits are handcrafted, so please allow anywhere between 7-10 working days for domestic orders.

International Orders can take anywhere between 15-20 working days.

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

 

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

 

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

 

QUESTIONS ABOUT RETURNS?

 

If you have questions about returns, please review our Return Policy: https://kosmoh.com/pages/return-refund-policy.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

 

If you have any further questions or comments, you may contact us by:

  • Phone (Toll free): +917734970912 
  • Email: info@kosmoh.com, kosmohlifestyle@gmail.com